Spa Voucher Terms & Conditions
You are required to present an original Camelot Spa gift card or eVoucher for payment.
In accordance with section 63 of the Consumer Protection Act, vouchers expire after a period of 3 years after the date on which they are issued.
Promotional or complimentary vouchers are valid for 6 months from the date of issue unless stated otherwise.
Vouchers are redeemable against treatments and products in Southern Africa.
Vouchers cannot be exchanged for cash and cannot be replaced if lost or stolen.
No cash balance on the voucher will be given as change.
Note: Please be advised that according to Section 63(1)(b) of the Consumer Protection Act (CPA) we are only required to provide services to any person who presents a gift voucher up to the value represented by it. If the cost of the treatment reflected on your voucher has increased, the holder will be required to pay the remaining balance.